There is no minimum order quantity or value for the order.

To modify or cancel the order, please contact our customer service at webshop@stuhmer.hu e-mail address.

In case of delivery to Hungary:

- Cash on delivery: payment to the courier in cash or by credit card upon receipt of the package

- Online credit card payment

- Bank transfer

In case of delivery to other countries:

- Online credit card payment

- Bank transfer

Our products marked with personal collection (cakes and fragile chocolates) can only be picked up in our shop at Maklár, Hungary. All other products are delivered to the customer with home delivery.

In case of delivery to Hungary:

In the order checkout surface of the webshop, you can select the courier service that will deliver your package. The delivery fee depends on the chosen courier service.

ExpressOne domestic shipping and delivery costs
	The value of products < HUF 29 000 gross	The value of prdoucts >= HUF 29 000 gross	Cash on delivery fee (for all COD order)
HUF currency	HUF 1 190 gross	HUF 0	HUF 130 gross
EUR currency	€ 3,13 gross	€ 0	€ 0,34 gross

 

GLS domestic shipping and delivery costs
	The value of products < HUF 37 900 gross	The value of products >= HUF 37.900 gross	Cash on delivery fee (for all COD order)
HUF currency	HUF 1 590 gross	HUF 0	HUF 890 gross
EUR currency	€ 4,18 gross	€ 0	€ 2,34 gross

 

In case of delivery to foreign countries:

The shipping cost depends on the weight of the package and the country of delivery address. The exact shipping cost can be viewed after placing the products to the cart.

The products can’t be placed in the cart if the order can’t be fulfilled from our current stock (the product is out of stock). In the summer months, the delivery of the products is suspended. During this period, only products marked with personal collection can be placed in the cart.

In case of delivery to Hungary, the delivery time is 2-3 working days. Due to the increased number of orders, in the Christmas period (september – december), the delivery time may increase to 4-5 working days. In case of foreign packages, the expected delivery time is 2-7 working days, depending on the country of delivery address. For more information, please contact our customer service at webshop@stuhmer.hu e-mail address.

Registration is not required for placing an order. You can also place an order as a registered customer and a guest user.

The invoice will be sent to the customer by e-mail when the order is closed.

Delivery is done by our contracted partners. In Hungary, the ExpressOne courier delivers the orders. In case of foreign delivery address, we use the services of ExpressOne, GLS and FedEx couriers, depending on the country of the delivery address.

If you have received a damaged product, please indicate it to us on the webshop@stuhmer.hu e-mail address. Please attach a photo of the damaged product and indicate your order number.

Please indicate the lack of the product by e-mail to webshop@stuhmer.hu address. Please include your order number in the e-mail.